Ugly Sweater Company Policies
- UglySweaterCompany.com is our business-to-business website.
- This website contains products manufactured by Costume Agent brand.
How to place an order:
- Via Email: Sale@UglySweaterCompany.com
- Via Fax: 866-898-3369
- Via Telephone: 888-962-4368
Order Confirmations will be provided via email.
- Payments can be accepted via credit card (Visa, Master Card, American Express, Discover)
- Checks are accepted via mail, COD optional
- $25 charge for returned checks
- Orders are usually shipped within 4 business days (peak season can be longer)
- FedEx or Freight Service are common delivery services (you may provide personal shipping number)
- Rush Orders are accepted at a 10% rate
- All shortages must be reported within 7 days of delivery
- Returns are accepted only for damaged merchandise and quantity errors